Refund policy

Return and Refund Policy

Thank you for shopping with us!

We are committed to providing you with the highest quality products for professional nail use. Please review our return policy carefully:

Returns and Exchanges:

• We accept returns and exchanges within 14 days of order delivery.
• To be eligible for a return, the product must be unused, unopened, and in its original packaging.
• Due to health and safety regulations, opened or used products (such as gel polishes, bases, tops, builders) cannot be returned or exchanged.

Damaged or Incorrect Items:

• If you receive a damaged or incorrect product, please contact us at astudionailsinc@gmail.com within 48 hours of delivery.
• Please provide a photo of the damaged or incorrect item.
• We will cover the cost of return shipping for damaged or incorrect products and issue a full refund or replacement.

Return Shipping:

 Customers are responsible for return shipping costs unless the return is due to our error or a defective item.

Refunds:
Once your return is received and inspected, we will notify you about the approval or rejection of your refund.

• Approved refunds will be processed back to your original payment method within 5–10 business days.

Please Note:

We reserve the right to refuse a return if the product does not meet the above conditions. 

If you have any questions, feel free to contact us at  astudionailsinc@gmail.com.